Three things–no, make that four! True style. 100% sustainable. Best quality. Always on budget. We make it easy – what’s not to love?
What art files do you need?
Just send the highest resolution artwork you have to us at email@example.com. And don’t stress, we’ll resolve any resolution issues prior to going into production. Preferred file types include: ai, esp, jpg, svg, pdf – but we can take whatever you’ve got to get started.
Do you keep my art on file?
Yes. That way, it’s ready for your next Swagger order.
Can I get product samples?
You bet! Product samples are available upon request.
Will I see a proof prior to production?
Absolutely! We wouldn’t have it any other way. Digital proofs ensure you get precisely what you ordered. And we never press GO without your approval.
Can I ship to multiple locations?
Yep, no problem. Ship away!
Can I ship on my shipping account?
Love the way you think. Yes, we are happy to ship using your existing account. See below for our shipping partners.
What shipping company do you use?
DOMESTIC (USA) Shipping Partners: FedEx, UPS, USPS
INTERNATIONAL Shipping Partners: FedEx, DHL
What types of payments do you accept?
Pay your way. We accept all major credit cards, debit cards, ACH and wire transfers.
When do I pay for my order?
Our two-part invoice process couldn’t be simpler. First payment of 75% due upon approval of proof and before production starts. Balance due at time of shipment.
If my company is tax-exempt, how do I place a tax-exempt order?
Tax-exempt? Lucky you! Just email your current tax-exempt certificate to firstname.lastname@example.org. Please write your company name in the email subject line and we’ll take care of the rest–and keep it on file for future orders.
What if I'm not happy with my order?
We’re not happy until you’re happy. Which is why we’ll work with you to make it right.
Can I cancel or change my order?
Budget cuts? Shifting priorities? Cold feet? We get it–and are happy to alter or cancel any order prior to going into production.